Terms and conditions
The use of TrackMan’s services is subject to the terms and conditions outlined below. In order to sign-up, you need to accept them. We encourage you to read them carefully.
Our technology is based on the Doppler Radar Principle. It’s basically microwaves reflecting from the movement of a golf club head and the resulting ball flight. The change in frequency of these receiving waves is what makes it possible for us to track what happens at the very moment of impact between club and ball.
Privacy and Data Policy
Your privacy is very important to us. We follow and comply with the Danish Act on Processing of Personal Data, which is based on the EU Directive on the protection of individuals with regard to processing of personal data. This document discloses how we use and share your TrackMan information with others. It also discloses how we collect and use your content and information with good and fair business practices in mind.
TrackMan is a data controller, regulated by the Danish Act on Processing of Personal Data concerning registration of data in the TrackMan system.TrackMan A/S
Collection of data
TrackMan collects data through any TrackMan propriety channel, such as TrackMan developed software, apps, websites and devices.
We collect two distinct kinds of personal data from you:
1. Personal information
We minimum collect your name and email, but it may extend to physical address, telephone number, gender, age, golf handicap, etc., if you fill out your profile with these optional data. The more we know about your profile, the better we can customize our messaging and your training sessions.
2. TrackMan data
We collect TrackMan data from your interaction with and use of our services and products. We collect club data, ball flight data and video recordings of your swing. These data are linked to your name and email address.
We use your data in three distinct ways:
1. For your personal benefit
We use the above data for various purposes, but in particular to enhance your TrackMan experience through a more personalized and shared interaction. Our TrackMan data allows us to tailor information specifically for your benefit. For example, video screen casts and data reports from your coach that will enable you to better understand your swing. Or educationally tailored content based on such data. These are fair, but not exhaustive examples.
2. For statistical purposes
We also use your TrackMan data for statistical purposes (aggregated data) where we do not reveal your identity, nor does it directly relate to you, even if we have collected your personal data. For example, we may aggregate personal data to evaluate skills according to age, gender or handicap. These are fair, but not exhaustive examples.
3. For use in competitions/games/tests
Our products also allow you to partake in competitions and tests that seek to benefit your overall game. Such competitions may display your name on publicly displayed leaderboards on www.MyTrackMan.com. Another example may be your results from one of our driving range facilities, which may be shared on these publicly, displayed leaderboards. This also includes results from training sessions etc. undertaken prior to your acceptance of these terms. These are fair, but not exhaustive examples.
Access to personal data
TrackMan shares your personal data with our data processors, which process the data on our behalf and under our instruction and in accordance with the Danish Act on Processing of Personal Data and guidelines from the Danish Data Protection Agency. Our data processors are suppliers of server capacity, email services, and other IT services.
We may also share your personal data with other companies for promotional purposes. However, without your consent third party companies will not send you promotional e-mails or electronic messages.
Storage of personal data
TrackMan is obliged by law to process your personal data safely and confidentially.
We keep your personal data only as long as it is necessary to administer your user at MyTrackMan.com. If you delete your user profile, we will delete all personal data about you from our servers.
If you want to know which personal data about you that is processed by TrackMan, you can always ask whether TrackMan has any personal data about you registered. If so, TrackMan will inform you about which data is processed, for which purpose and any available information about how the data has been registered.
If the personal data about you is erroneous or misleading, you are entitled to request that the data is corrected, deleted or blocked.
You can send such requests to support@TrackMan.dk
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Only that particular server will be able to read the contents of that specific cookie. Cookies that are set by the domain of the site you are visiting are called first party cookies. Cookies that are set by other domains are called third party cookies.
First Party Cookies
We use first party cookies to improve the performance and functionality of our website and to ensure that we give our users the best experience on our website. For example, if you click “remember me” when logging in, this creates a cookie on your device. This cookie enables us to identify you and grant you access next time you visit the site.
Third Party Cookies
How to avoid cookies?
If you don't want to receive cookies, you can block all cookies or delete cookies from your hard disk by activating the setting on your browser.
If you consent to this specifically, we may send you promotional material via text messages, e-mails as well as messages sent to your personal message board at MyTrackMan.com with golf related offers and information. The offers may be personalized, aimed at your specific player profile.
You can always withdraw your consent/give new consent at your profile at MyTrackMan.com.
Only users over the age of 18 are eligible to consent to receive promotional e-mails, and we do not send promotional e-mails and messages to users below this age.
Use of MyTrackMan.com
Each account is for the exclusive use of the named member. You are solely responsible for maintaining the confidentiality of your password, and for restricting access to your account. Be aware that you represent the information that you supply to TrackMan, so please ensure that the information is complete and accurate.
Only registered users have access to MyTrackMan.com. Users are not allowed to link to any pages of the website that are protected by password or in any other way to give third parties access to this part of the website or the information on the pages.
Any unauthorized use or abuse by you may terminate your user profile and access to MyTrackMan.com. TrackMan reserves the right to terminate accounts or remove or edit content, in our sole discretion.
Although TrackMan attempts to ensure that all information contained on our website is correct and complete, we accept no liability for errors or omissions, and we reserve the right to change or alter content at any time.
TrackMan reserves the right to make changes to the website and these terms and conditions at any time without notice. We recommend that you check these terms and conditions regularly. If you choose to continue to use the website, you agree that by doing so you accept the new terms and conditions.
TrackMan holds full copyright, title and any other right, including design and trademark rights, to TrackMan and the website MyTrackMan.com and other websites owned by TrackMan including any updates and modifications thereto.
Danish law shall govern this agreement. Any disputes or claims arising out of or in connection with this agreement are to be brought before the ordinary courts of law with the District Court of Lyngby being the first instance venue. Notwithstanding the just said, TrackMan are entitled to bring any such disputes before courts of law within the user's jurisdiction, including for the purposes of enforcing its rights under the agreement.
If any portion of these terms and conditions is deemed void or unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of the remaining provisions.